Simplex 5000 Lock

As a locksmith technician with many years of experience in the field, I noticed that many companies in recent years are making the conversion from the traditional type locks to a key-less entry lock systems. From my experience working and installing these types of system I can vouch for the fact it is an upgrade in security as well as the fact it has many features that may help maintain the security of the business a little better.

I got a call recently from a company that saw one of my advertisements online for a Simplex lock 5000. This type of lock is one of the leading key-less entry lock system in the market for commercial property applications. I booked the job and headed out to the company's address. Once I got there, it didn't take me long to remove and dispose of the old lock they had on the door. Luckily, I had the Simplex 5000 in stock in my van, so I didn't need to go to the locksmith shop to get one. I finished installing the lock within 30 minutes, got paid and was on my way out of there.

Couple of hours went by since I did the job and I was getting a call from the same company again claiming they can't seem to open the lock and the employees are currently locked out. I thought to myself it was odd getting the call back since I never had any issues with these locks before. I drove to the company location again and after a quick check I was able to unlock the lock and realize what caused it to malfunction.

After questioning the company's personnel, it seemed that they misunderstood me regrading the operation of the lock . According to one of the employees, they tried to depress the lever while holding the "enter" button which will cause the lock to malfunction. I explained them that they have to press and release the "enter" button before using the lever. After making sure they knew how to use the new lock properly, I was on my way.

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